Our service offer

We are your partner beyond the technical solution.

Our service offer

We are your partner beyond the technical solution.

Our customer service

Comprehensive services for your success. Competent and fast...

... not only in an emergency. With our worldwide VEMAG service network, we offer customized and tailored services to ensure that your production is up and running at all times. We offer you:

  • Competent consulting
  • Technical training
  • Preventive maintenance
  • Repairs
  • Emergency service
Comprehensive Services
Training on Our Machines

Technical Support (+49) 4231-777 666

Inquiries via e-mail:

Preventive Maintenance by Our Service Technicians
Avoid disturbances in advance

Preventive maintenance

Together with you, we develop maintenance plans that meet your everyday production needs and reliably reduce downtime. This precautionary measure ensures trouble-free top performance of our machines as well as maximum operating time.

Repair Service
We are quickly at your side

Repairs & Emergency Service

If problems occur that you cannot solve yourself, our service technicians will be at your site within no time. The delivery of spare parts is fast and uncomplicated as well, ensuring that you can resume production immediately after the malfunction.

Service Calls with Virtual Reality Glasses
Finding the right solution faster

Smart Link 4.0 and Virtual Reality

With Smart Link 4.0, our acquisition, analysis and visualization system for process and machine data, and the use of virtual reality glasses, we can help you even faster and more efficiently - without being on site.

Factory Repairs
Repairs at our site in Verden

Factory repairs and other services

In case the repair of your machine is more complex: No problem with the VEMAG factory repair! In addition, we offer a grinding service and other services for the overhaul of machines and components at our location in Verden.

Our Service Team will Advise You
With knowledge and experience at your side


Even before you purchase your VEMAG machine, we are happy to advise you. Together we will find the right solution for your requirements - from a technical and financial point of view. The initial setup and maintenance of your machine is also closely accompanied by our service technicians.

Technical Training
Become an expert yourself

Technical trainings

To ensure that you are confident and practiced in handling your new VEMAG machine, we offer practical workshops in our VEMAG Academy. The Academy was founded specifically for training purposes, to help you and your employees deepen your knowledge.

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