Optimized services
Quick and easy solutions thanks to intelligent services.
By working with our acquisition, analysis and visualization system for process and machine data SmartLink 4.0, our team can support you remotely in the event of malfunctions and error messages. This not only saves time but also costs. It also increases the First Time Fix Rate (FTFR) to 90%.
Another tool to improve our service performance is the use of augmented reality glasses. The service technician on site can share the repair of the machine live with our colleagues and thus benefit from the expert knowledge of our team without the additional cost of travel. With the use of AR glasses, the First Time Fix Rate increases to a full 95%.
... for process and machine data of VEMAG production lines, helps you to precisely evaluate your production data. The machine data acquisition of the VEMAG SmartLink 4.0 bundles the internal machine parameters and documents the production. Existing deficiencies or deviations are uncovered and optimization potential is identified.
